Refund policy

Return/Exchange Policy

Email Response time during holidays: time 48-72 hours

DUE TO COVID/MONKEY POX ALL sales are  FINAL SALE

*Due to COVID 19 & Monkey Pox We do not do exchanges due to sanitary purposes . Please Respect our policy.
NO REFUNDS OR EXCHANGES.  ALL SALES ARE FINAL !!!!!!

Return Address: PO Box 4453 Lancaster , CA 93539

Who do I contact regarding my order? All order inquiries should be made to: yazminkreationz@gmail.com Please do not DM or leave comments on the Instagram Page.

Direct Messages will have a slower response rate due to high volume of DMs, it is easy for your DM to get lost and buried below all other messages. 

How soon will I get a response? Email response time is 24-48 hours. (this excludes weekends). 

I received the wrong item and need to send it back, am I still responsible for return shipping? We will provide you with a prepaid shipping label via email. All you have to do is drop off the incorrect item at your local post office. Once scanned by the post office, we will send out the correct item. 

How long will it take to receive my order? Once shipped most domestic orders take anywhere from 3-5 business days to arrive depending on the efficiency of your local postal service. Please allow a 5 business days processing time added to each order before it is shipped out. Please note we do not ship on weekends.

My package shows Delivered but it is nowhere to be found. What now? Please note, we are not responsible for any lost or stolen packages! If you believe your package may have been lost or stolen, please contact your local post office for further investigation. You can also file a missing package claim with the USPS. Visit their website for more information.